How we create • together at interGen
From social media to measuring performance to simply managing your website, there are a lot of details to cover. InterGen operates on the idea that your website, your social media, and your data are yours. Our job is to make sure that you are getting the most out of your digital resources in the easiest, most convenient way possible. Helping people, businesses, organizations, and communities move forward together is an exciting endeavor that fuels us. Beyond just programming your website, our passion can move your business forward.
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- By: Brian Mitchell
- Category: Blog
Email can feel like a constant battle. Let's forget about how much of it there is for a moment. The world is so focused on how to avoid spam and phishing attempts it is easy to forget there is an opposite side to the email coin. What if you are a business leader? How do you ensure that the emails you are legitimately sending on behalf of your organization don't simply get tossed in with the rest of the garbage and incorrectly labeled as spam or suspicious?
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- By: interGen Team
- Category: Blog
A robust online presence is essential, and improving your site's rank on Google Search results can be crucial to your website's success. Optimizing your site for better visibility and a higher ranking requires a thought-out strategic approach. We'd love to share five practical tips to help you boost your site's rank on Google Search, attract more organic traffic, and help stay ahead of the competition.
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- By: Brian Mitchell • Production Team Lead and President
- Category: Blog
The best way ensure security is not following a simple checklist. First, take the time to do an assessment of your mission critical systems.
Pull your team together and ask about which systems and processes your organization relies on the most. It is best to assume that what can go wrong will. If something went wrong with those systems, how would you handle it? Who would you call for help?
Document your scenarios and response strategies and tuck it away for when things go sideways. Even if you hit something new and unexpected, it is likely one of your documented solutions will help guide you through the challenge.
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- By: Kristin Bird
- Category: Blog
Web development can be a pretty broad term when it comes to building websites! One way to think about it is to compare it to running a restaurant.
Just as a restaurant needs a physical space, menu, and staff to serve customers, a website needs a domain, design, and code to provide information and functionality to users.
The "front-end" of web development, involves designing the layout and user interface of the website, just like how a restaurant design the physical space that customers will interact with. In a restaurant, this can include things like the layout of the tables, the menu board, and the decor. On a website, this includes things like the template, images, UX, and design.
The "back-end" of web development involves creating and managing the functionality of the website, similar to the kitchen and staff of a restaurant. In a restaurant, the staff manages all the tasks hidden to customers like maintaining cleanliness, cooking the food, and settling checks. On a website, the code, database, and software components do the behind the scenes work to make sure all the elements of the website work: forms are sent, orders are processed, pages load quickly, etc.
Just like a restaurant needs both inviting space and competent staff to deliver a great dining experience, a website needs both front-end and back-end development in order to function properly, allow visitors to find the information and features that they need, and provide a great user experience.
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- By: Brian Mitchell • Production Team Lead and President
- Category: Blog
Looking back on the year just past and looking forward to the goals and aspirations for 2023...
The interGen team is deeply grateful for all those that contribute to Joomla and Open Source software. We also greatly appreciate the opportunity to serve our clients and their communities.
We count our blessings as this new year begins and thank you for connecting with us as we continue to create • together.
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- By: The interGen Team
- Category: Blog
At interGen, we build your new website with a clear and efficient process, modeled after the best practices used in software development. This ensures your site is not only beautifully designed but also robust and functional. Our typical timeline for developing a new website spans 6-8 weeks, starting from the moment we receive:
- A signed contract
- Your initial payment
- 100% of all the necessary content and assets (like text, images, videos, etc.) tailored to your chosen package
We can not start development until we have all three of the above items. Once we get through the development process, we send the site to you for review. How long this review process takes depends on how many changes you decide to make.
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- By: Kristin Bird • Support Team Lead
- Category: Blog
We intentionally don't use the term "customer service" to describe interGen's support, training, and problem-solving solutions. Technological innovation may have helped us all become faster and more efficient at resolving customer issues. However, endless automated phone systems, outsourced technicians with limited authority, chatbot loops, and complicated support forums can radically depersonalize the experience.
Clients end up feeling aggravated and dissatisfied rather than served and supported.
Prioritizing personal, skilled, and timely support saves clients time and effort: two of the most precious commodities for today's consumers. When providing exceptional client support is a critical feature - rather than an unavoidable cost - businesses and organizations keep people's needs at the forefront of every interaction.
Being intentionally people-focused leads to greater satisfaction and profit for team members, clients, and everyone in between.
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- By: Kristin Bird
- Category: Blog
If you log in to the back of your website, you might be aware of notifications that have been showing up recently. They say something similar to…
⚠ Error: Support has ended for your version of Joomla 3.10. Migrate to Joomla 4 as soon as possible. ⚠
First of all, we want to reassure you that your website should continue to work after August 2023 just as it does now. However, now is the time to migrate your site to Joomla 4, the most recent version of the software that runs your site. We've been eagerly anticipating Joomla! 4 since early 2021 and we’ve got 2 Joomla Certified professionals on our staff who are loving working with it in our newest site builds! Joomla 4 provides a number of technical improvements, new features and significant performance upgrades that will make your site faster, perform better in search engines, easier to manage, and so much more!
Joomla 4 Migration Frequently Asked Questions
We know you have questions about this migration. Check out our answers to the most frequently asked questions we're getting from clients. Have a question we didn’t answer? Get in touch
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- By: Kristin Bird
- Category: Joomla 4 Migration FAQs
PHP 7.4 reached its end of life on November 28, 2022, meaning it—along with any previous versions—no longer receives security updates or patches. Running your website on an outdated PHP version poses several risks:
- Security Vulnerabilities: Without updates, your site is more exposed to security threats and hacking attempts.
- Compatibility Issues: New software and extensions may not work with outdated PHP, causing parts of your site to break.
- Performance Problems: Older PHP versions can slow down your website, impacting speed and user experience.
To keep your site secure and fully functional, it’s essential to upgrade to Joomla 4 and run a supported PHP version (PHP 8.0 or higher).
What This Means for You:
interGen has upgraded PHP to 8.0+ for clients whenever possible. If you received a notice that your site is still on PHP 7.4, we cannot upgrade your PHP without ALSO completing the Joomla migration.
Contact us to schedule your Joomla 4 migration and PHP upgrade.
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- By: Kristin Bird
- Category: Joomla 4 Migration FAQs
One of the reasons we love Joomla! is because they consistently adapt to stay current with the fast pace of technology in today’s world. What that looks like today: Joomla 5 is currently available. Not only is interGen building all of our new client sites in Joomla 5, we are also automatically updating any of our Joomla 4 sites to the new Joomla 5 platform at no cost. Learn more
Every Joomla 4 migration that we’ve done is also compatible with Joomla 5. This means that the earliest your website might need another migration would be Fall 2027 - when Joomla 5 will no longer be supported.